Frequently Asked Questions: Electric Bikes

WHAT IS AN ELECTRIC BIKE?

With regular pedaling, pedal-assist, and (sometimes) throttles on e-bikes, they are the ultimate riding machine. Perfect for fun, commuting, or exploring every street in the city. Depending on the style, these bikes can help you navigate between 20 - 70 miles per charge.

WHAT IS PEDAL ASSIST AND THROTTLE?

Pedal-assist uses sensors to gauge the rider's pedaling & provides assistance accordingly.
Throttles provide on-demand power, giving you a burst of speed when you need it.
Hub-motor e-bikes use a cadence sensor to read the rotation of the pedals.
Mid-drive motors utilize a torque sensor, which reads the riding pressure exerted on the pedals and simultaneously engages the motor in an extremely smooth and efficient way.

ARE E-BIKES ALLOWED ON BICYCLE TRAILS AND THE BELTLINE? 

Of course! They are completely legal for trails, paths & the Atlanta Beltline.

CAN YOU RIDE AN ELECTRIC BIKE IN THE RAIN?

Yes- our bikes can handle any sized downpour. Just do not submerge the motor or battery!

ARE THERE ANY WARRANTIES?

All of our Raleigh bikes are warrantied comprehensively for a full-year.

HOW OFTEN DO YOU HAVE TO RECHARGE THE BATTERY? 

Plug your battery into a regular household outlet.
In 2-3 hours, the battery on almost every model we carry will be good to ride again!

CAN I CHARGE THE BATTERY BY PEDALING?

The battery can only be charged by plugging it into a household wall outlet.
The more you pedal, the further and faster you can go, but pedaling will not charge the battery.

HOW LONG UNTIL A BATTERY NEEDS TO BE REPLACED?

With proper care, the batteries should last 5+ years.

WHAT TYPE OF MAINTENANCE DO ELECTRIC BICYCLES REQUIRE?

Our bikes require the same basic maintenance as a regular bike.
Keep air in the tires to avoid pinch-flats & clean/lube the chain every 75 miles or when needed.
Don’t leave your bike outside all the time! The elements really wear down/rust bike components.